
22 Aug When your network stops being infrastructure to become a hyper-personalised service
Fortunately, your network, that resource without which you can no longer understand your work and probably your life, long ago ceased to be a set of cables, servers, and computers, each of them more or less advanced. For some time now, the network has transcended that concept of telecommunications infrastructure to be transformed into a smart ecosystem that adapts to different realities and needs, that evolves, improves, and deals with very specific needs of the company that uses it.
The shift from static infrastructure to the dynamic network
The traditional vision or conception of the network established this technological resource as a passive and relatively static element; something undoubtedly useful but which was simply “there” to satisfy a series of heterogeneous needs. However advanced the connectivity technology, it was about connecting point A to point B to transmit data. That is now in the past: new needs require more flexible, smart connectivity with efficiency to withstand any situation, no matter how demanding.
Today’s companies need connectivity that adjusts in real time to their demand peaks, prioritises critical applications, and guarantees an exceptional user experience. The rigidity of conventional networks, with their manual management and limited scalability, is no longer sufficient to face the challenges of a constantly changing business environment.
Technologies to understand and foster change: SDN and NFV
The key to this transformation lies in technologies such as Software-Defined Networking (SDN) and Network Functions Virtualisation (NFV). These innovations decouple network control from physical hardware, allowing for centralised, programmable management.
- SDN: Centralises network intelligence, allowing administrators from the technology department to manage traffic and resources globally and automatically. This translates into greater agility, as network services can be configured via software without the need to intervene in the physical infrastructure.
- NFV: Virtualises network functions such as firewalls, load balancers, or routers, which traditionally required dedicated hardware. This allows them to be deployed as software on standard servers, providing unprecedented flexibility and cost reduction.
A generic network is not enough. The era of hyper-personalisation
The ultra-specific needs of companies and the network’s adaptability to them have made hyper-personalisation a prominent feature in today’s telecommunications. It is no longer just about offering different bandwidths, but about creating virtual and isolated “slices” of the network, each with its own characteristics of latency, security, and capacity, adapted to specific applications or customers.
This and similar scenarios can benefit from technologies such as Network Slicing, which is fundamental to 5G. It allows operators to divide their physical infrastructure into multiple independent virtual networks.
Each “slice” can be optimised for a specific service: one for high-definition video streaming, another for critical low-latency communications in Industry 4.0, and another for the massive deployment of IoT devices. On-demand services are another manifestation of this trend, allowing companies to scale their network resources in real-time and pay only for what they use.
How you can benefit from hyper-personalisation
In addition to preparing your telecommunications for the needs of the current market, hyper-personalisation presents some obvious competitive advantages:
- Bespoke experiences: Each application and user receives the quality of service they need, improving satisfaction and productivity.
- Greater business agility: The ability to deploy new services and adapt to market demands almost instantly.
- Operational efficiency: Automation and centralised management simplify network operations, reducing manual errors and operating costs.
- Driving innovation: A flexible infrastructure allows for experimenting with and developing new business models that were previously unfeasible.
It may seem that many technological advances and trends move faster than we can assimilate them, and that organisations join them almost always without fully understanding their impact or how to implement them. Having a network as a smart and flexible ecosystem, totally personalised as you have seen, represents a competitive “weapon” that will allow you to use your resources much more efficiently, while guaranteeing the provision of a better service to your customers.
We are heading towards a world in which telecommunications infrastructures are adjusted almost to the needs of each individual. It is not a bad idea to try to get ahead of that reality by having the technology that can eventually make it possible at any given time.